Bridgewater Housing Association is proud to announce the release of its 2023/2024 Annual Review, detailing a year marked by significant achievements and challenges. This comprehensive report highlights the Association’s commitment to providing quality housing and services to its tenants amidst a backdrop of economic and logistical hurdles.
The 2023/2024 period has been a testament to Bridgewater’s resilience and dedication. Despite facing the ongoing cost-of-living crisis and disruptions in contractor and material availability, the Association has managed to set high standards and deliver on promises made in our new business plan. The Annual Review also highlights Bridgewater’s strong performance against the Scottish Social Housing Charter, reflecting the Association’s effective management and tenant-focused approach.
Key Highlights
- Tenant Satisfaction: Bridgewater has maintained high levels of tenant satisfaction, with positive feedback on the quality of housing and services provided.
- Community Engagement: The Association has continued to foster strong community ties, ensuring that tenant voices are heard, and their needs are met.
- Improved Performance: Reduction in rent arrears and efficiencies in re-letting housing has helped the Association reduce costs and post a positive financial report
The past year has not been without its difficulties. The cost-of-living crisis has placed additional strain on both the Association and its tenants. Additionally, issues related to contractor and material shortages have posed significant challenges. However, Bridgewater’s proactive strategies and adaptive measures have enabled us to navigate these obstacles effectively.
For more detailed insights into Bridgewater Housing Association’s performance and initiatives, the full 2023/2024 Annual Review is now available on the Association’s website.