Office Policies

At Bridgewater, Policies are an essential part of our Day to Day Operations.  They assist with our Regulatory compliance, give guidance for decision-making and help streamline internal and external processes. 

File Description File Size
CS01 - Eligibility for the Board Rules of the Association - 09 2024 PDF icon 131KB
CS03 - Board Member Recruitment Succession Planning Policy 2024 PDF icon 180KB
CS04 - Board Terms of Reference-Remit 09 2024 PDF icon 114KB
CS06 - Code of conduct - Board Members- 2024 PDF icon 2MB
CS07 - Code of Conduct for Staff 2024 - SFHA Model 2021 PDF icon 256KB
CS09 - Data Protection Policy 2023 PDF icon 189KB
CS12 - Entitlements Benefits and Payments 2024 PDF icon 317KB
CS17 - Secretary Role Description 09 2024 PDF icon 122KB
CS18 - Health Safety Policy 2024 PDF icon 283KB
CS22 - Notifiable Events Policy 2024 PDF icon 171KB
CS23 - Confidentiality Policy Microsoft Word icon 34KB
CS25 - Risk Control and Management Policy 022023 Microsoft Word icon 171KB
CS26 - The Association Rules and Objects Microsoft Word icon 30KB
CS27 - Scheme of Delegation 08 2024 PDF icon 287KB
CS29 - Procurement Policy 2024 PDF icon 375KB
CS30 - Whistleblowing Policy 2023 PDF icon 184KB
CS55 - Board Member Role Description 09 2024 PDF icon 144KB
CS57 - Finance Corporate Services Sub-Committee Terms of Reference 2024 PDF icon 137KB
CS58 - Housing Land Property Services Sub-Committee Terms of Reference-Remit 2024 PDF icon 130KB
CS63 - Standing Orders 09 2024 PDF icon 167KB
CS64 - PPE Personal Protective Equipment Policy 2023 PDF icon 165KB
CS65 - Reservist Policy 2023 PDF icon 216KB
CS66 - Employee Volunteering 2024 PDF icon 318KB
CS67 - Social Responsibility Strategy 2024 PDF icon 236KB
FS01 - Board Members Schedule of Expenses Policy - 2019 PDF icon 214KB
FS02 - Donations and Sponsorships Policy 2023 PDF icon 162KB
FS03 - Mortgage to Rent Policy 2024 PDF icon 172KB
FS04 - Treasury Management Policy May 2021 PDF icon 697KB
FS05 - Financial Regulations Policy 2024 PDF icon 344KB
FS07 - Fraud Bribery and Corruption Policy - 2023 PDF icon 313KB
HS02 - Income Rent Arrears and Debt Management Policy Reviewed 2024 PDF icon 133KB
HS03 - Lettings Plan 2024-25 PDF icon 179KB
HS04 Designated Disabled Parking Policy Reviewed August 2024 PDF icon 193KB
HS05 Estate Management Policy April 2024 PDF icon 209KB
HS07 - Leasing of Garages 2023 PDF icon 285KB
HS08 Bridgewater HA Mutual Exchange Policy November 2024 PDF icon 173KB
HS09 Anti-Social Behaviour Policy August 2024 PDF icon 342KB
HS10 Bridgewater HA Decant Home Loss and Disturbance Policy November 2024 PDF icon 260KB
HS11 Bridgewater HA Rent Policy November 2024 PDF icon 218KB
HS14 Bridgewater HA Tenancy Management Policy November 2024 PDF icon 224KB
HS16B - A2 Customer Service Standards PDF icon 101KB
HS16 Customer Engagement Strategy PDF icon 271KB
HS18 - Void Management Policy HS 2023 PDF icon 248KB
HS19 Bridgewater HA Domestic Abuse (Tenants) Policy - Reviewed November 2024 PDF icon 213KB
HS20 - Use of Tenancy Occupancy Agreements and Leasing Policy Microsoft Word icon 344KB
HS21 - Legal Action and Eviction Policy Microsoft Word icon 324KB
HS22 - Registration and Funding Criteria for RTOs Policy PDF icon 214KB
Joint Statement on Fair Work First PDF icon 93KB
PS02 - Legionella and Water Systems Policy 2024 PDF icon 363KB
PS04- Aids and Adaptations Policy Nov 24 PDF icon 218KB
PS06 - Right To Compensation For Improvements Policy Nov 24 PDF icon 289KB
PS08 - Sale of Incidental Land Policy Nov 24 PDF icon 173KB
PS12 - Factoring Arrears Policy - 2024 PDF icon 227KB