Office Policies

At Bridgewater, Policies are an essential part of our Day to Day Operations.  They assist with our Regulatory compliance, give guidance for decision-making and help streamline internal and external processes. 

File Description	File	Size
CS01 - Eligibility for the Board Rules of the Association - 09 2024		131KB
CS04 - Board Terms of Reference-Remit 09 2024		114KB
CS06 - Code of conduct - Board Members- 2024		2MB
CS07 - Code of Conduct for Staff 2024 - SFHA Model 2021		256KB
CS09 - Data Protection Policy 2023		189KB
CS12 - Entitlements Benefits and Payments 2024		317KB
CS17 - Secretary Role Description 09 2024		122KB
CS18 - Health Safety Policy 2024		283KB
CS22 - Notifiable Events Policy 2024		171KB
CS23 - Confidentiality Policy		34KB
CS25 - Risk Control and Management Policy 022023		171KB
CS26 - The Association Rules and Objects		30KB
CS27 - Scheme of Delegation 08 2024		287KB
CS29 - Procurement Policy 2024		375KB
CS30 - Whistleblowing Policy 2023		184KB
CS55 - Board Member Role Description 09 2024		144KB
CS57 - Finance Corporate Services Sub-Committee Terms of Reference 2024		137KB
CS58 - Housing Land Property Services Sub-Committee Terms of Reference-Remit 2024		130KB
CS63 - Standing Orders 09 2024		167KB
CS64 - PPE Personal Protective Equipment Policy 2023		165KB
CS65 - Reservist Policy 2023		216KB
CS66 - Employee Volunteering 2024		318KB
CS67 - Social Responsibility Strategy 2024		236KB
FS01 - Board Members Schedule of Expenses Policy - 2019		214KB
FS02 - Donations and Sponsorships Policy 2023		162KB
FS03 - Mortgage to Rent Policy 2024		172KB
FS04 - Treasury Management Policy May 2021		697KB
FS05 - Financial Regulations Policy 2024		344KB
FS07 - Fraud Bribery and Corruption Policy - 2023		313KB
HS02 - Income Rent Arrears and Debt Management Policy Reviewed 2024		133KB
HS03 - Lettings Plan 2024-25		179KB
HS04 Designated Disabled Parking Policy Reviewed August 2024		193KB
HS05 Estate Management Policy April 2024		209KB
HS07 - Leasing of Garages 2023		285KB
HS08 Bridgewater HA Mutual Exchange Policy November 2024		173KB
HS09 Anti-Social Behaviour Policy August 2024		342KB
HS10 Bridgewater HA Decant Home Loss and Disturbance Policy November 2024		260KB
HS14 Bridgewater HA Tenancy Management Policy November 2024		224KB
HS16B - A2 Customer Service Standards		101KB
HS16 Customer Engagement Strategy		271KB
HS18 - Void Management Policy HS 2023		248KB
HS19 Bridgewater HA Domestic Abuse (Tenants) Policy - Reviewed November 2024		213KB
HS20 - Use of Tenancy Occupancy Agreements and Leasing Policy		344KB
HS21 - Legal Action and Eviction Policy		324KB
HS22 - Registration and Funding Criteria for RTOs Policy		214KB
Joint Statement on Fair Work First		93KB
PS02 - Legionella and Water Systems Policy 2024		363KB
PS12 - Factoring Arrears Policy - 2024		227KB
PS04- Aids and Adaptations Policy Nov 24		218KB
PS08 - Sale of Incidental Land Policy Nov 24		173KB
PS06 - Right To Compensation For Improvements Policy Nov 24		289KB