Written Statement of Services & Policies
Below are links to our written statement of services which provides a comprehensive overview of our obligations to you in terms of our service delivery for factored customers.
| File Description | File | Size |
|---|---|---|
| Written Statement of Services - Flats |  | 309KB |
| Written Statement of Services - Houses | | 300KB |
| File Description | File | Size |
|---|---|---|
| FA05 - Factoring Policy 2025 | | 198KB |
| PS12 - Factoring Arrears Policy - 2024 | | 227KB |