How to Report a Repair

The best and easiest way to report a repair is to login to or register for our customer portal - My BHA - there you can report repairs, get updates on exisiting repairs, as well as viewing information about your tenancy including your transactions. It also gives you the ability to make easy card payments and much more!


Emergency Repairs

If you have an emergency repair please call 0141 812 2237 and follow the instructions.

Right to Repair

Some jobs are covered by the Right to Repair scheme.

If we fail to complete a repair that’s our responsibility in a reasonable time on more than one occasion, you can get your own contractor to do the work and we will pay the full cost, plus compensation.